“With news circulating about Path of Exile in February 2023, the dedicated player base of this immensely popular free-to-play game continues to encounter unexpected disconnection errors. Initially released in 2013 for Windows users and later made available for Xbox One fans in 2017, Path of Exile has maintained its widespread appeal. However, even with regular updates, errors are inevitable for a game that has been running on Windows for nine years. In this article, we will guide you on how to resolve the unexpected disconnection error in Path of Exile.”
What Does the Unexpected Disconnection Error Mean in PoE?
“The unexpected disconnection error takes place when your game struggles to establish an internet connection. This problem may arise from issues with your internet connection, server outages impacting the game, or corrupted game files, requiring a new installation. Additionally, using a VPN can sometimes lead to similar issues.”
Fix Path of Exile An Unexpected Disconnection Occurred
We have compiled a list of four solutions to help you resolve the unexpected disconnection error in Path of Exile. We suggest trying all of the fixes as one of them is likely to resolve the issue for you.
Fix 1: Check for Server Outages
“Solution: Similar to any online free game, Path of Exile operates through servers and data centers located worldwide. If there is a server outage, players may experience unexpected disconnection errors. To determine if the issue is due to a server outage, follow these steps:
- Visit a specific website when you encounter the error.
- Check the number of reported issues by other users.
- If there are more than 50 players reporting the same problem, it is likely a server outage.
- If there are not many reports, you can also visit Reddit, where Path of Exile players frequently discuss game-related topics. If you find that the error is unique to you, proceed to the next solution.”
Fix 2: Disconnect VPN
“Virtual Private Networks (VPNs) are known to potentially slow down internet connections, especially if they are not of premium quality. When using a VPN, the connection distance to Path of Exile’s servers may increase, leading to unexpected disconnection errors.
If you find yourself in this situation, you can follow these tips to select a fast VPN service. However, it is generally not recommended to use a VPN while gaming unless it is a high-quality, premium service. If you are currently using a VPN, disable it and try launching Path of Exile. You should observe that the error no longer occurs. However, if you are not using a VPN, proceed to the next troubleshooting step.”
Fix 3: Check Firewall Issues
“It is possible that your PC’s firewall is blocking Path of Exile from connecting to the internet, resulting in the unexpected disconnection error. If you are using a third-party antivirus software, disabling the firewall can be challenging. In such cases, you will need to visit the manufacturer’s website to learn how to disable the firewall.
If you are using the Windows Security firewall, the process is relatively simple. Follow these step-by-step instructions:
- Click on the Start button and search for “Security”.
- Press Enter on “Windows Security” and navigate to “Firewall and network protection” from the left panel.
- Click on “Allow an app through firewall”.
- Click on “Change settings” and look for “Path of Exile” in the list. Tick the box next to it.
- Finally, click on “Save”.
Once done, restart your PC and start playing the game. You should no longer encounter the unexpected disconnection error. If you are still experiencing the error, proceed to the next troubleshooting step.”
Fix 4: Reinstall Path of Exile
“If you continue to experience the unexpected disconnection error in your game, it indicates a problem with the game itself. To resolve this, you will need to reinstall the game. Follow these steps:
- Click on the Start button and search for “Apps”.
- In the Apps window, search for “Path of Exile” and uninstall it.
- Next, visit the official website and download the game.
- Once the download is complete, install the game and log in to your account.
- Start playing the game, and you should no longer encounter the unexpected disconnection error.
By following these steps, you should be able to resolve the disconnection error on Path of Exile. We hope this guide has been helpful to you.”