Amidst the February 2023 updates for Path of Exile, the devoted player community of this widely popular free-to-play game is grappling with unforeseen disconnection errors. Initially launched in 2013 for Windows users and subsequently extended to Xbox One enthusiasts in 2017, Path of Exile has maintained widespread appeal. Nevertheless, despite consistent updates, errors are an inherent part of a game that has been operational on Windows for nearly a decade. This article aims to assist you in resolving the unexpected disconnection error in Path of Exile.
What Does the Unexpected Disconnection Error Mean in PoE?
The unforeseen disconnection error arises when your game is unable to establish a connection to the internet. This problem may stem from issues with your internet connection or server outages impacting the game. Additionally, corrupted game files could be a contributing factor, requiring a reinstall of the game. It’s worth noting that, in certain instances, the use of a VPN can also lead to similar issues.
Fix Path of Exile An Unexpected Disconnection Occurred
We’ve put together a list of four solutions to assist you in addressing the unforeseen disconnection error in Path of Exile. We recommend attempting all of the suggested fixes, as one of them is likely to resolve the issue for you.
Fix 1: Check for Server Outages
Much like any online free game, Path of Exile operates through servers and data centers located globally. Unexpected disconnection errors may occur if there is a server outage. To ascertain whether the issue is due to a server outage, follow these steps:
- Visit a specific website when you encounter the error.
- Check the number of reported issues by other users.
- If there are more than 50 players reporting the same problem, it is likely a server outage.
- If there are not many reports, you can also visit Reddit, where Path of Exile players frequently discuss game-related topics. If you find that the error is unique to you, proceed to the next solution.
Fix 2: Disconnect VPN
Virtual Private Networks (VPNs) have the potential to slow down internet connections, particularly if they are not of premium quality. When utilizing a VPN, the increased connection distance to Path of Exile’s servers may result in unexpected disconnection errors.
If you encounter this situation, consider these tips for selecting a fast VPN service. However, it is generally not recommended to use a VPN while gaming unless it is a high-quality, premium service. If you are currently using a VPN, disable it and attempt to launch Path of Exile. You should observe that the error no longer occurs. If you are not using a VPN, proceed to the next troubleshooting step.
Fix 3: Check Firewall Issues
Your PC’s firewall may be preventing Path of Exile from connecting to the internet, leading to the unexpected disconnection error. Disabling the firewall, especially if you’re using third-party antivirus software, can be challenging. In such instances, you’ll need to visit the manufacturer’s website to learn how to disable the firewall.
For those using the Windows Security firewall, the process is relatively straightforward. Follow these step-by-step instructions:
- Click on the Start button and search for “Security”.
- Press Enter on “Windows Security” and navigate to “Firewall and network protection” from the left panel.
- Click on “Allow an app through firewall”.
- Click on “Change settings” and locate “Path of Exile” in the list. Tick the box next to it.
- Finally, click on “Save”.
After completing these steps, restart your PC and commence playing the game. You should no longer encounter the unexpected disconnection error. If the error persists, proceed to the next troubleshooting step.
Fix 4: Reinstall Path of Exile
If the unexpected disconnection error persists in your game, it suggests an issue with the game itself. To address this, you’ll need to reinstall the game. Follow these steps:
- Click on the Start button and search for “Apps”.
- In the Apps window, locate “Path of Exile” and uninstall it.
- Visit the official website and download the game.
- Once the download is complete, install the game and log in to your account.
- Start playing the game, and you should no longer encounter the unexpected disconnection error.
By adhering to these steps, you should be able to resolve the disconnection error in Path of Exile. We trust this guide has been beneficial for you.