chatbots

Global customers use chatbots over 59% of millennials and 60% of Gen Xers. A Facebook research found that 53% of customers prefer chat-enabled companies. Marketers may improve customer experience using Facebook chatbots, which promptly handle sales and support concerns. Modern purchasers can quickly and easily tailor their experiences with FB chatbots’ 24/7 accessibility, self-service paradigm, … Read more